Trash & Recovery
Recover soft-deleted records, or permanently delete them. Admin-only.
Recover soft-deleted records, or remove them for good. Admin-only, at Settings -> Trash (or /trash).
What lives in Trash
Any record that was soft-deleted: customers, jobs, estimates, invoices, leads, and most other entities.
Restore
Trash -> pick the entity type -> tick rows -> Restore. The record is live again.
Permanent delete
Trash -> tick rows -> Permanently Delete. Irreversible. The audit log records the permanent-delete event. There's also an Empty Trash for clearing it all at once.
Permanent delete can orphan child records.
Permanently delete a customer and their jobs and invoices stay behind without a parent. Best practice: restore when something was deleted in error, and only permanently delete when you're sure (a test customer, say).
Plan tier
Trash is on every plan.