Custom Fields

Add your own fields to customers, jobs, and equipment. Text, number, date, dropdown, checkbox.

Custom fields let you capture data points Manuall doesn't ship a field for. Every business is a little different; this is where you make Manuall match yours.

What a custom field is

A field you define:

  • Entity: Customer, Job, Equipment, and other records.
  • Label: what users see ("Preferred Route," "Gate Code").
  • Type: Text, Number, Date, Select (dropdown), or Checkbox.
  • Options (for Select): the dropdown values.
  • Required: block save if it's empty.
  • Sort order: where it sits on the form.

Plan tier

Defining custom fields is a Business-tier feature. Filling them in is not: if a trade pack seeded fields on a lower tier, your team can still enter and edit the values.

Where they show up

  • In a Custom Fields section at the bottom of the entity's create and edit forms.
  • On the entity's detail view.
  • In CSV exports (one column per field).

Setting one up

  1. Settings -> Custom Fields -> + New Field.
  2. Pick the entity.
  3. Label and type. Add the options if it's a Select.
  4. Toggle Required if you want it validated.
  5. Save. Existing records show the new field blank; new ones prompt for it.

What trade packs already added

Apply a Trade pack and you start with around a dozen fields. HVAC, for example, ships Refrigerant Type, BTU Rating, SEER Rating, Filter Size, and AHRI Reference Number. Edit or remove any of them from Settings -> Custom Fields like any other field.

Common patterns

Business case Field Type
Capture an insurance carrier Insurance Carrier (Customer) Text
Track install warranty expiry Warranty Expires (Equipment) Date
Mark VIP customers VIP (Customer) Checkbox
Pre-job site hazards Site Hazards (Job) Text
EPA / state product log Products Applied (Job) Text

Don't overdo it

Ten fields is fine; thirty is friction.

Every custom field adds to the form-fill burden on your team. Add fields you'll actually use, not "just in case" ones. You can always add more later when you hit a real gap.