Privacy Policy
This policy explains what information Manuall (the "Service") collects, how it is used, and the choices you have.
1. Information We Collect
We collect information you provide directly - such as your name, email address, business details, and the records you create in the Service. We also collect technical information automatically, such as log data, device and browser information, and approximate location derived from your IP address, to operate and secure the Service.
2. How We Use Information
We use the information to provide and maintain the Service, authenticate users, process payments, send transactional and service-related communications, provide support, monitor and improve performance, and comply with legal obligations.
3. Cookies
We use cookies and similar technologies that are necessary for the Service to function - for example, to keep you signed in and to remember your preferences. We do not require non-essential advertising cookies to use the Service.
4. Sharing
We do not sell your personal information. We share information with service providers who process it on our behalf (for example, hosting, payment processing, and email delivery) under obligations of confidentiality, and where required to comply with law or to protect the rights and safety of users and the public.
5. Data Retention
We retain your information for as long as your account is active and as needed to provide the Service, then for the period necessary to meet legal, accounting, or reporting requirements. Certain records are subject to automatic age-based deletion.
6. Security
We use reasonable technical and organizational measures to protect information, including access controls, encryption in transit, and tenant data isolation. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices & Rights
You can access and update much of your information directly within the Service. Depending on your location, you may have rights to access, correct, export, or delete personal data, and to object to or restrict certain processing. You can exercise these through your account or by contacting us.
8. Children
The Service is intended for business use and is not directed to children. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. When we make material changes, we will take reasonable steps to notify you, and the updated policy applies once it takes effect.
10. Contact
Questions about this policy can be raised through the support channels available in your account.