My Jobs (Field App)
The tech's mobile view: today's list, on-my-way, check in, time, parts, photos, signature.
My Jobs is the tech's home screen: their own assignments, sorted by scheduled start. Built mobile-first, it is the only operations surface most techs ever touch.
What you see
- Today's jobs up top, then upcoming.
- Each card: customer name, address, time, status.
- Tap a card for full job detail.
Actions a tech can take
- Open in Maps: hand the address to Google Maps.
- Call / text customer: tap the phone or message icon.
- On My Way: marks the job En Route and can text the customer a heads-up.
- Check In / Check Out: GPS plus timestamp. Check In moves the job to In Progress.
- Start / stop the timer (or log time manually).
- Log parts: debits truck inventory.
- Add photos: before and after.
- Walk a checklist: if one is attached.
- Capture signature: the customer signs on the phone.
- Add a note: capture what the tech learned on site.
- Complete / Sign Off: closes out the visit; the office generates the invoice from the job.
Complete-job readiness
Before a tech signs off, Manuall shows a short readiness list: checked in on site and time logged are required, at least one photo is recommended. It keeps half-finished paperwork from reaching the office.
Offline first
Every action queues securely on the device when the signal drops and drains on its own when it returns. Duplicates can't happen even if the tech keeps tapping. See Install the mobile app.
What's hidden from a plain Technician
- Other techs' jobs.
- Customer financials (invoice totals, payment status).
- Settings, Analytics, Customer Feedback.
A custom role can widen any of this. See Custom roles.
Plan tier
My Jobs is on every plan (Technician-visible).