Credit Memos
Issue a credit against an invoice and apply it to a balance, in full or in part.
A credit memo is a credit issued against an invoice, for a scope-change credit, a goodwill adjustment, or an overbill correction.
Fields
- Linked invoice.
- Reason.
- Line items (positive amounts).
How a credit gets used
A credit memo starts Issued. Apply it against an invoice balance, in full or in part. Manuall tracks each application, so a partial credit shows its remaining balance, and the memo flips to Applied once it's fully consumed.
A credit memo is an accounting credit, not a card refund.
It reduces what a customer owes. If you need to put money back on a card, do that as a refund on the original Stripe payment.
Print view
Standard template, same logo and business info as your invoices. Print to PDF from the browser.
Plan tier
Credit Memos is on every plan.