Install Septic Tank Riser

Goal

Install a riser that raises the septic tank access opening to ground level. Eliminates future excavation; high-margin add-on at every pumping visit.

Prerequisites

  • Riser (polyethylene, sized to tank: typically 12", 16", 18", 24" tall)
  • Riser ring + lid (matches riser)
  • Sealant (butyl tape OR concrete masonry adhesive)
  • Tools: hammer drill, masonry drill bits, gloves
  • 1-2 hours per riser
  • Done during or just after tank pumping

When to recommend

To every customer:

  • Tank cover currently buried 6-18 inches
  • Customer tired of digging at every pump
  • Customer aging + can't dig easily
  • House selling soon (premium feature)
  • Property has accessibility issues

Conversion rate at pumping: 30-50%.

Procedure

Step 1: Verify access

  1. Tank empty (just pumped)
  2. Cover removed
  3. Tank lip exposed
  4. Soil cleared 12" around opening

Step 2: Size the riser

Measure depth from ground level to tank top:

  • 12" or shorter: 12" riser
  • 12-18": 16" riser
  • 18-24": 18" riser
  • 24"+: 24" riser

Round UP - better too tall than too short.

Step 3: Prep tank surface

  1. Clean tank surface around opening
  2. Remove any debris
  3. Inspect tank lip for cracks
  4. If cracks: repair before installing riser (no point sealing to broken concrete)

Step 4: Apply sealant

  1. Apply butyl sealant tape around tank opening perimeter
  2. Or use concrete masonry adhesive
  3. Coverage: full circle around opening, no gaps

Step 5: Set riser

  1. Carefully lower riser onto tank
  2. Center over opening
  3. Press firmly into sealant
  4. Verify level (top of riser horizontal)

Step 6: Add riser ring + lid

  1. Some risers have integrated ring + lid
  2. Others: attach ring on top of riser
  3. Apply sealant between if separate pieces
  4. Lid sits on top, removable

Step 7: Anchor + secure

For taller risers:

  1. Drill into tank wall (2-3 anchor points)
  2. Concrete screws OR masonry anchors
  3. Through riser into tank
  4. Prevents lifting from groundwater pressure

Step 8: Backfill

  1. Backfill soil around riser
  2. Tamp firmly
  3. Restore landscaping
  4. Top of riser flush with grade (or slightly above)

Step 9: Verify + photograph

  1. Open + close lid
  2. Verify smooth operation
  3. Inspect seal (no gaps)
  4. Photo for customer record

Materials specifications

Plastic risers:

  • Polyethylene (most common)
  • High-density resistant to UV
  • Lightweight + durable
  • 5-15 year warranty typical

Concrete risers:

  • Heavier, less common today
  • Plastic increasingly preferred

Cast iron lids:

  • Heaviest, most secure (against children)
  • Pop up for service

Plastic lids:

  • Common, lighter, easier to remove
  • Some include child-safety latches

Common pitfalls

  • Wrong size riser: too short doesn't reach grade; customer disappointed
  • No sealant: water enters tank, contaminates effluent
  • Damaged tank rim: riser doesn't sit flush; leak
  • Skipping anchor points: heavy water table lifts riser
  • Customer not informed of cost: surprised
  • Improperly leveled: lid won't open/close smoothly

Effluent filter add-on

When installing riser, often add effluent filter:

  • Installed in outlet baffle
  • Catches solids before they reach drainfield
  • Extends drainfield life dramatically
  • install
  • Customer cleans periodically (during pumping)

Pair riser + filter at same install for premium maintenance package.

Customer value proposition

Without riser:

  • Excavation every pump (3-5 years)
  • labor each time to dig
  • Damage to landscape each time
  • 25 years: in just digging + landscape repair

With riser:

  • Pay once
  • No more digging
  • Lid lifts open in 10 seconds

Customer math: riser pays for itself in 2-3 pumps.

Customer education

Educate at install:

  • "Now you'll never have to dig again"
  • "Lid lifts off easily for inspection"
  • "Annual inspection takes 2 minutes vs 1 hour"
  • "Schedule next pump in 3-5 years"
  • Photo of installed riser; provide to customer

Safety + code

Considerations:

  • Lockable lids (preferred for child safety) - some jurisdictions require
  • Marking (some require visible marker over tank)
  • Tamper-resistant fasteners
  • Septic markers at field perimeter

Some jurisdictions require certified installation; check local.

Customer concerns to address

"Will it leak?"

  • Sealed properly, no
  • 25+ year service life expected
  • Failure rare with quality install

"Can kids get in?"

  • Most lids heavy enough to deter
  • Locking lid option ( upgrade)
  • Recommend if young children

"Does it look bad?"

  • Goes in lawn at grade level
  • Less visible than the buried cover (which often has settling that's noticeable)
  • Some decorative covers available

"Will it freeze in winter?"

  • Tank below frost line
  • Riser may cap; lid prevents direct exposure
  • Insulation tape if extreme climate

The single most overlooked riser-install opportunity: ADDING AN EFFLUENT FILTER AT THE SAME TIME. Customer is willing to pay for riser convenience; adding effluent filter for more is an easy add. Filter catches solids before drainfield; extends drainfield life by 5-10 years. Combined install saves callback + provides huge customer value.

References

  • Manufacturer riser specifications
  • State septic regulations
  • NEHA standards
  • Manuall internal: Septic Tank Pumping Service SOP