Install Septic Tank Riser
Goal
Install a riser that raises the septic tank access opening to ground level. Eliminates future excavation; high-margin add-on at every pumping visit.
Prerequisites
- Riser (polyethylene, sized to tank: typically 12", 16", 18", 24" tall)
- Riser ring + lid (matches riser)
- Sealant (butyl tape OR concrete masonry adhesive)
- Tools: hammer drill, masonry drill bits, gloves
- 1-2 hours per riser
- Done during or just after tank pumping
When to recommend
To every customer:
- Tank cover currently buried 6-18 inches
- Customer tired of digging at every pump
- Customer aging + can't dig easily
- House selling soon (premium feature)
- Property has accessibility issues
Conversion rate at pumping: 30-50%.
Procedure
Step 1: Verify access
- Tank empty (just pumped)
- Cover removed
- Tank lip exposed
- Soil cleared 12" around opening
Step 2: Size the riser
Measure depth from ground level to tank top:
- 12" or shorter: 12" riser
- 12-18": 16" riser
- 18-24": 18" riser
- 24"+: 24" riser
Round UP - better too tall than too short.
Step 3: Prep tank surface
- Clean tank surface around opening
- Remove any debris
- Inspect tank lip for cracks
- If cracks: repair before installing riser (no point sealing to broken concrete)
Step 4: Apply sealant
- Apply butyl sealant tape around tank opening perimeter
- Or use concrete masonry adhesive
- Coverage: full circle around opening, no gaps
Step 5: Set riser
- Carefully lower riser onto tank
- Center over opening
- Press firmly into sealant
- Verify level (top of riser horizontal)
Step 6: Add riser ring + lid
- Some risers have integrated ring + lid
- Others: attach ring on top of riser
- Apply sealant between if separate pieces
- Lid sits on top, removable
Step 7: Anchor + secure
For taller risers:
- Drill into tank wall (2-3 anchor points)
- Concrete screws OR masonry anchors
- Through riser into tank
- Prevents lifting from groundwater pressure
Step 8: Backfill
- Backfill soil around riser
- Tamp firmly
- Restore landscaping
- Top of riser flush with grade (or slightly above)
Step 9: Verify + photograph
- Open + close lid
- Verify smooth operation
- Inspect seal (no gaps)
- Photo for customer record
Materials specifications
Plastic risers:
- Polyethylene (most common)
- High-density resistant to UV
- Lightweight + durable
- 5-15 year warranty typical
Concrete risers:
- Heavier, less common today
- Plastic increasingly preferred
Cast iron lids:
- Heaviest, most secure (against children)
- Pop up for service
Plastic lids:
- Common, lighter, easier to remove
- Some include child-safety latches
Common pitfalls
- Wrong size riser: too short doesn't reach grade; customer disappointed
- No sealant: water enters tank, contaminates effluent
- Damaged tank rim: riser doesn't sit flush; leak
- Skipping anchor points: heavy water table lifts riser
- Customer not informed of cost: surprised
- Improperly leveled: lid won't open/close smoothly
Effluent filter add-on
When installing riser, often add effluent filter:
- Installed in outlet baffle
- Catches solids before they reach drainfield
- Extends drainfield life dramatically
- install
- Customer cleans periodically (during pumping)
Pair riser + filter at same install for premium maintenance package.
Customer value proposition
Without riser:
- Excavation every pump (3-5 years)
- labor each time to dig
- Damage to landscape each time
- 25 years: in just digging + landscape repair
With riser:
- Pay once
- No more digging
- Lid lifts open in 10 seconds
Customer math: riser pays for itself in 2-3 pumps.
Customer education
Educate at install:
- "Now you'll never have to dig again"
- "Lid lifts off easily for inspection"
- "Annual inspection takes 2 minutes vs 1 hour"
- "Schedule next pump in 3-5 years"
- Photo of installed riser; provide to customer
Safety + code
Considerations:
- Lockable lids (preferred for child safety) - some jurisdictions require
- Marking (some require visible marker over tank)
- Tamper-resistant fasteners
- Septic markers at field perimeter
Some jurisdictions require certified installation; check local.
Customer concerns to address
"Will it leak?"
- Sealed properly, no
- 25+ year service life expected
- Failure rare with quality install
"Can kids get in?"
- Most lids heavy enough to deter
- Locking lid option ( upgrade)
- Recommend if young children
"Does it look bad?"
- Goes in lawn at grade level
- Less visible than the buried cover (which often has settling that's noticeable)
- Some decorative covers available
"Will it freeze in winter?"
- Tank below frost line
- Riser may cap; lid prevents direct exposure
- Insulation tape if extreme climate
The single most overlooked riser-install opportunity: ADDING AN EFFLUENT FILTER AT THE SAME TIME. Customer is willing to pay for riser convenience; adding effluent filter for more is an easy add. Filter catches solids before drainfield; extends drainfield life by 5-10 years. Combined install saves callback + provides huge customer value.
References
- Manufacturer riser specifications
- State septic regulations
- NEHA standards
- Manuall internal: Septic Tank Pumping Service SOP