Replace a Toilet
Goal
Remove an existing toilet and install a replacement on the same flange. Standard 2-hour residential job; the work isn't technically difficult but rushing the wax-ring seating is the #1 cause of callback leaks.
Prerequisites
- Replacement toilet (verify rough-in dimension: 12" most common, 10" or 14" in older homes)
- Wax ring (regular for standard flanges, extra-thick for flanges below floor level) OR rubber/foam waxless gasket
- New supply line (flexible braided, ⅜" comp x ⅞" BC)
- New closet bolts + cap kit (don't reuse old ones)
- Adjustable wrench, socket set, putty knife, towels
- Caulk (silicone, color-matched to floor)
- 90 - 120 minutes for a standard swap
Steps
- Shut off the supply at the angle stop under the toilet.
- Flush + drain the tank fully. Sponge out the remaining tank + bowl water; use a wet-vac for the trap water.
- Disconnect supply line at the tank inlet.
- Remove the closet-bolt nuts at the toilet base. Cut bolts with a sawzall if rusted.
- Rock the toilet to break the wax seal, then lift straight up. Drag-lift can dump wax onto the floor - lift, don't slide.
- Plug the drain immediately with a rag to prevent sewer gas during the rest of the install.
- Scrape the old wax off the flange. A putty knife + paper towels gets most of it.
- Inspect the flange. A broken or sunken flange = the install can't proceed without flange repair (flange extender, replacement, or a Twist-N-Set repair kit). Don't fight a bad flange with extra wax - it WILL leak.
- Install new closet bolts. Position them at 3 and 9 o'clock relative to the flange opening.
- Place the wax ring. Press onto the underside of the new toilet's outlet horn, or onto the flange - manufacturer preference varies. Don't pre-deform it.
- Remove the rag plug from the drain.
- Lower the toilet straight down onto the bolts. Sit on the toilet with full body weight to seat the wax. NO rocking; one firm press.
- Hand-tighten the nuts, alternating sides to keep the toilet level. STOP when the toilet is firmly seated; over-tightening cracks the porcelain.
- Check level in both directions. Shim with plastic shims if needed. Don't trim shims until final.
- Install the supply line - use a wrench to snug, not gorilla-strength.
- Open the supply slowly while watching the connections at the tank and the angle stop. Watch the floor around the base for the first 5 minutes.
- Flush 3 times. Watch the base for any seepage between flushes.
- Trim shims, caulk the base. Caulk continuously around the front + sides; leave a 1 - 2" gap at the BACK so any future leak is visible.
- Cap the closet bolts. Reinstall the seat (often included separately).
Verification
- Toilet level both directions
- No wobble when seated on
- No leaks at supply, tank, or base after 3 flush cycles
- Wax-ring seal verified visually (no wax visible squeezing out the sides)
- Caulk neat around base except the rear gap
Troubleshooting
- Slow leak at the base after install: wax seal didn't seat. Pull the toilet, replace the wax, reseat. Don't keep tightening the bolts - that cracks the bowl.
- Toilet rocks after install: shim correctly. Plastic shims, level both directions, trim flush.
- Slow refill or weak flush: open the supply fully (a partially-closed angle stop is the most common cause), check the fill valve adjustment.
- Sewer smell after install: incomplete wax seal OR a missing/dry trap somewhere else in the home. Inspect the wax seal first.
NEVER attempt to seal a damaged flange with "extra wax" or silicone caulk. The flange is structural - it bonds the toilet to the drain AND keeps it from rocking. A bad flange repaired with caulk WILL leak, eventually rotting the subfloor under the customer's bathroom. Fix the flange, then install the toilet.
References
- IAPMO Uniform Plumbing Code, Chapter 4 (Plumbing Fixtures)
- Manufacturer install instructions for the specific toilet